Privacy Policy
How we collect, use, and protect your data with transparency and security.
On This Page
1. Information We Collect
We collect information necessary to provide and improve our services
Account Information
Name, email, business details, and contact information
Business Data
Sales transactions, inventory records, customer information, and financial data
Usage Data
Log data, device information, and feature usage patterns
Payment Information
Processed securely through third-party payment providers
2. How We Use Your Information
Your data is used to deliver and enhance our platform
- Provide, maintain, and improve our platform services
- Process transactions and manage subscriptions
- Send service updates, security alerts, and support messages
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and prevent fraud
3. Data Security & Protection
Industry-standard security measures protect your data
Encryption
- TLS 1.3 for data transmission
- AES-256 for data at rest
Access Control
- Role-based permissions (RBAC)
- Multi-factor authentication
Monitoring
- Activity logging & audit trails
- Regular security audits
Compliance
- SOC 2 Type II (in progress)
- GDPR compliant
4. Data Retention & Deletion
How long we keep your data and your deletion rights
| Data Type | Retention Period |
|---|---|
| Active Account Data | While account is active |
| Inactive Account Data | 90 days after cancellation |
| Financial Records | 7 years (legal requirement) |
| Activity Logs | 180 days |
5. Data Sharing & Third Parties
We do not sell your data. Limited sharing occurs only as described
We Never Sell Your Data
Your business data is yours. We will never sell it to advertisers or third parties.
Limited sharing occurs only with:
Service Providers
Cloud hosting, payment processing, email delivery
Legal Requirements
When required by law or to protect rights
Business Transfers
In case of merger or acquisition (with notice)
6. Your Rights & Controls
You have comprehensive rights over your personal data
Access & Download
Get a copy of all your data
Correct & Update
Modify your information anytime
Delete Account
Request account and data deletion
Opt-Out Marketing
Unsubscribe from promotional emails
8. International Data Transfers
Your data may be processed in countries where our service providers operate. We ensure adequate protection through Standard Contractual Clauses (SCCs) and Data Processing Agreements.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
10. Contact & Inquiries
For privacy-related questions or to exercise your rights:
Questions About Your Privacy?
Our team is here to help you understand how we protect your data
Contact Privacy Team